Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New tab page does not refresh when I delete a site

  • 8 replies
  • 1 has this problem
  • 9 views
  • Last reply by cor-el

more options

I have two problems with the new tab page:

  1. The new tab page does not refresh when I delete a site. I can click on the [X] button to delete a site, but nothing appears to happen. The site remains on the new tab page until I refresh or reload the page.
  2. Firefox restores all the sites I delete from the new tab page the next time I restart Firefox.
I have two problems with the new tab page: # The new tab page does not refresh when I delete a site. I can click on the [X] button to delete a site, but nothing appears to happen. The site remains on the new tab page until I refresh or reload the page. # Firefox restores all the sites I delete from the new tab page the next time I restart Firefox.

Modified by e.webb

Chosen solution

Found the issue:

dom.storage.enabled apparently affects the new tab page behavior (bozhe moi!)

I had mine set to false; this apparently breaks the new tab page. Changing back to true restored the expected behavior.

It would be nice if the About:Config entries at http://kb.mozillazine.org/ included a cross-indexed description of how changing those various options will affect/bugger up features in Firefox. (And while I'm wishing I'd also like 1 million dollars, a pony, and world peace). C'est la vie...

Thank you for you help crazyskeggy and Tylerdowner

Read this answer in context 👍 0

All Replies (8)

more options

Can you try this in a clean profile? Instructions on how to do this can be found here:Use the Profile Manager to create and remove Firefox profiles

more options

The new tab page works correctly with a fresh profile.

Curiously the default profile still does not work after I disable all plugins and add-ons.

Modified by e.webb

more options

Now, try following the instructions in Back up and restore information in Firefox profiles, following the instructions for restoring to a different location. (The different location being the new profile you created earlier)

Let me know whether this fixes your problem or not.

more options

So I will overwrite my default profile with all my plugins, add-ons, bookmarks, and preferences with the new, blank profile?

That will certainly fix the problem the the new page tab, but will I loose all my current plugins, add-ons, bookmarks, and preferences?

more options

No, transfer the data from your old profile to your new one. That way your old profile is still intact, and the new profile has your information. OR, it's easier to just do Firefox Reset. Start Firefox using your old profile, and Reset it. Refresh Firefox - reset add-ons and settings

more options

Restoring the contents of my default profile folder to a fresh profile folder did not work.

Here are the steps I took:

  1. Closed Firefox and started it up again with "firefox.exe -p"
  2. Created a new profile called "TEST SETTINGS"
  3. Navigated to "%APPDATA%\Mozilla\Firefox\Profiles\ "
  4. Opened up my "abcdefg.default" profile folder, selected everything with "CTRL+A" and copied it all with "CTRL+C"
  5. Opened up my "tuvwxyz.TEST SETTINGS" profile folder, deleted all the contents of the folder, and then pasted the contents of my default profile folder.
  6. Opened Firefox with "firefox.exe -p" and selected the new "TEST SETTINGS" profile
  7. The new tab page still does not function properly.


As an aside I noticed a large section in Firefox's Troubleshooting Information titled "Important Modified Preferences" (It is attached to the "More system details..." line in my first post; the forum seems to have eaten the formatting though). Would one of those preferences break the new tab page?

more options

Chosen Solution

Found the issue:

dom.storage.enabled apparently affects the new tab page behavior (bozhe moi!)

I had mine set to false; this apparently breaks the new tab page. Changing back to true restored the expected behavior.

It would be nice if the About:Config entries at http://kb.mozillazine.org/ included a cross-indexed description of how changing those various options will affect/bugger up features in Firefox. (And while I'm wishing I'd also like 1 million dollars, a pony, and world peace). C'est la vie...

Thank you for you help crazyskeggy and Tylerdowner

more options

Changes made on the about:newtab page are stored in the chromeappsstore.sqlite file in the Firefox Profile Folder under the pinnedLinks key and blockedLinks key.