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Can't access youtube on Mac, no error message - just blank page

  • 2 replies
  • 4 have this problem
  • 1 view
  • Last reply by cor-el

Dev1
Dev1
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I can't access youtube in firefox. There is no error message. I'm using leaopard on a mac.When I type in youtube.com, nothing happens, the page is completely blank. youtube works in safari. other websites work fine. Works in safari, just not firefox.

I tried many of the solutions offered for not being able to access youtube but no solution so far. I have uninstalled flash and realplayer and disabled noscript and some plug-ins and still nothing. If I try to access youtube without these items, I don't even get a page saying that I need the flash plug-in, it's just blank. I have re-installed an older version of flash, 11.2. flash was an still is working fine on other sites, I have re-installed firefox. I have tried things like using html5, nothing works. I have read through these help pages and found nothing that helps so far.

Please help, I have been trying to figure this out for a week and am at my wits end. I need to be able to access youtube in firefox.

I can't access youtube in firefox. There is no error message. I'm using leaopard on a mac.When I type in youtube.com, nothing happens, the page is completely blank. youtube works in safari. other websites work fine. Works in safari, just not firefox. I tried many of the solutions offered for not being able to access youtube but no solution so far. I have uninstalled flash and realplayer and disabled noscript and some plug-ins and still nothing. If I try to access youtube without these items, I don't even get a page saying that I need the flash plug-in, it's just blank. I have re-installed an older version of flash, 11.2. flash was an still is working fine on other sites, I have re-installed firefox. I have tried things like using html5, nothing works. I have read through these help pages and found nothing that helps so far. Please help, I have been trying to figure this out for a week and am at my wits end. I need to be able to access youtube in firefox.

Modified by Dev1

All Replies (2)

finitarry
finitarry
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Are you blocking *.ytimg.com? That is where the content is coming from for YouTube.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).