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Why do I have to stop the Firefox process with my task manager, before I open the browser window to get it load webpages?

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I have noticed that others have had related problems, though I found no specific mention of the same problem I am having. I used to have the same problem as described by them. Now my Firefox window closes, but apparently some of the processes continue to run.

 The odd thing is, once I stop the processes and use Firefox, it seems to be fine the rest of that day, but not the next day. The next day the browser window opens just fine, but it will not load any web pages.  I am using Windows Vista Home Basic Edition.
I have noticed that others have had related problems, though I found no specific mention of the same problem I am having. I used to have the same problem as described by them. Now my Firefox window closes, but apparently some of the processes continue to run. The odd thing is, once I stop the processes and use Firefox, it seems to be fine the rest of that day, but not the next day. The next day the browser window opens just fine, but it will not load any web pages. I am using Windows Vista Home Basic Edition.

All Replies (1)

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Hi,

You can consider the Reset Firefox feature via Help (Alt + H) > Troubleshooting Information. If the problem persists, please also try to Disable the Yahoo Browser Plus Plugin in Tools (Alt + T) > Add-ons and possibly other related plugins.

(To revert to the previous profile you were using, close the new profile (i.e. exit Firefox), start Firefox and choose the Default User profile. While the Profile Manager is open, you can also delete the newly reset profile (the one containing random numbers), or the former profile, as the case may be).

Managing profiles

Profiles Howto