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firefox does not open after update

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  • 1 has this problem
  • 8 views
  • Last reply by joscos2

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I tried to open firefox and the update message appeared and thenfire fox did not open after up date I tried to reinstall and that did not work either. I did uninstall before reinstalling

I tried to open firefox and the update message appeared and thenfire fox did not open after up date I tried to reinstall and that did not work either. I did uninstall before reinstalling

Chosen solution

The problem is Prevx 3.0 uninstalled same, now working fine!!! Thank you

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A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

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Chosen Solution

The problem is Prevx 3.0 uninstalled same, now working fine!!! Thank you