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firefox deletes downloaded file after its downloaded

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

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the downloaded file is saved for example to desktop and after i close firefox the file is deleted and is not in trash bin

the downloaded file is saved for example to desktop and after i close firefox the file is deleted and is not in trash bin

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It is possible that your anti-virus software is deleting the downloaded files or otherwise interfering with downloading files.
You can also try to disable the real-time (live) scanning of files in your anti-virus software (temporarily) to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"