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Firefox crashes

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

shuchan
shuchan
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Every time I start Firefox it crashes, even in safe mode.

Every time I start Firefox it crashes, even in safe mode.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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I assume this started recently after Firefox was operating normally for a while?

In some cases, crashes shortly after startup can indicate a malware problem. You may want to run some supplemental scans. These two tools are highly regarded:

Malwarebytes Anti-malware : http://www.malwarebytes.org/products/malwarebytes_free

SUPERAntiSpyware : http://www.superantispyware.com/portablescanner.html

If anything gets cleaned up from Firefox's program folder, you might want to reinstall Firefox 12 over your existing installation. You can get a fresh download at http://www.mozilla.org/firefox/.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See also: