Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes upon start up in normal and safe mode

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by Oxylatium

more options

Can't open firefox in either mode, it immediately gives me a crash report pop-up

Can't open firefox in either mode, it immediately gives me a crash report pop-up

Chosen solution

Did you try to download FF10 with another browser and install it over your current FF version? Link to your CR: https://crash-stats.mozilla.com/report/index/e9c657f0-71ce-480b-a13f-2852c2120207

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

Did you try to download FF10 with another browser and install it over your current FF version? Link to your CR: https://crash-stats.mozilla.com/report/index/e9c657f0-71ce-480b-a13f-2852c2120207