Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am attempting to disable all add-ons in Firefox 9 Mac and am not able to locate a walkthrough. Is there a walkthrough available for this?

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by usbank1

more options

I am having issues with firefox timing out on some secured websites. When I use safari, I have no issues. I am hoping that I can just disable the add-ons and then re-enable one by one to resolve. I need a walkthrough for the disable process however.

I am having issues with firefox timing out on some secured websites. When I use safari, I have no issues. I am hoping that I can just disable the add-ons and then re-enable one by one to resolve. I need a walkthrough for the disable process however.

All Replies (2)

more options

Hi usbank1,

I think you are looking for Diagnose Firefox issues using Troubleshoot Mode. All you have to do is hold down the Option key while Firefox is starting.

Your on the right track for finding your issue. That is exactly the approach I would take!

Hopefully this helps!

more options

Hi Matt,

Thanks for helping out! I will give this a try!