Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

no way to safe mode in ver 9.0.1 same ver 2 differ machines cant get to safe mode from all programs ,

  • 2 replies
  • 1 has this problem
  • 15 views
  • Last reply by SafeBrowser

Johnm32073
Johnm32073
more options

dupe of https://support.mozilla.org/en-US/questions/914926

two machines one win 7 64 bit other 32 bit XP version 9.0.1 

 I exit firefox , start button/ all programs/ mozilla firefox/ put the mouse on mozilla firefox   no window to the right will not open to show safe mode option.... So I just click on mozilla firefox and it opens up the browser....
''dupe of https://support.mozilla.org/en-US/questions/914926'' two machines one win 7 64 bit other 32 bit XP version 9.0.1 I exit firefox , start button/ all programs/ mozilla firefox/ put the mouse on mozilla firefox no window to the right will not open to show safe mode option.... So I just click on mozilla firefox and it opens up the browser....

Modified by the-edmeister

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

In Firefox 4+ versions, hold the Shft key when going to open Firefox from a desktop shortcut, or use Help > Restart with Add-ons Disabled...

Either of those will launch the Firefox SafeMode.

http://support.mozilla.com/en-US/kb/Safe+Mode

SafeBrowser
SafeBrowser
more options

Johnm32073:

Your question was answered in the following post two hours before you posted this duplicate question:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.