Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 4 replies
  • 3 have this problem
  • 6 views
  • Last reply by samann1121

more options

Non-responsive with spinning beach ball immediately upon opening, despite uninstalling and reinstalling.

Non-responsive with spinning beach ball immediately upon opening, despite uninstalling and reinstalling.

All Replies (4)

more options

Does Firefox Hangs (freezes/unresponsive) or does it Crash ??

Modified by Hasan

more options

Oh, well I guess it hangs. It doesn't respond at all and I have to force quit.

more options

Perform the suggestions mentioned in the following article that seem relevant to your issue

Check and tell if its working.

Modified by Hasan

more options

I let it go for 5 minutes and it finally started up. Thanks for encouraging my patience.