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Firefox crashes whenever I try to open a link from Facebook? I need somebody involved in the upgrade to help me, I don't want to go to a forum and post a question to a load of people when I have no idea if they are qualified to give me advice!

immigrantgolfer
immigrantgolfer
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I updated Firefox to the latest release on 1/8/12. Now every time I click on a link to go to youtube, zynga or other links on Facebook, Firefox crashes. I would love to be able to go back to the Firefox I had before 1/8/12, but I cannot find out how to do that. I have almost zero knowledge of computer software and how it all works, the "error reports" and the mumbo=jumbo that people talk about on the "forums" mean nothing to me, I just want an edition of Firefox that works so I don't have to go back to using IE8.

I updated Firefox to the latest release on 1/8/12. Now every time I click on a link to go to youtube, zynga or other links on Facebook, Firefox crashes. I would love to be able to go back to the Firefox I had before 1/8/12, but I cannot find out how to do that. I have almost zero knowledge of computer software and how it all works, the "error reports" and the mumbo=jumbo that people talk about on the "forums" mean nothing to me, I just want an edition of Firefox that works so I don't have to go back to using IE8.

Modified by immigrantgolfer

All Replies (3)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
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See:

immigrantgolfer
immigrantgolfer Question owner
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I'm sorry, but simply posting links to pages full of technical information will do nothing to help me. For example, I have no idea what safe mode is, or how to achieve it. I need step-by-step instructions in the form of "an idiots guide to"......

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
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hold shift key and click on Firefox.exe(Mozilla Firefox) icon