Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

cannot download firefox, error message "firfox must be closed"

  • 2 replies
  • 2 have this problem
  • 5 views
  • Last reply by paul1214

paul1214
paul1214
more options

i cannot download firefox, i get a message " ? firefox must be closed to proceed with the installation. please close firefox to continue." the confusion for me is that firefox isnt opened??? i am trying to download!!

i cannot download firefox, i get a message " ? firefox must be closed to proceed with the installation. please close firefox to continue." the confusion for me is that firefox isnt opened??? i am trying to download!!

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you using Google Chrome to download Firefox or anther Firefox version/

Are you saving the file to your computer (desktop)?

paul1214
paul1214 Question owner
more options

ok so now i was able to install, BUT the reson I was re-install it was because after opening and then closing firefoa, i counld not open it again without restarting my computer! i was able to do it b4.........