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Sync keeps losing account info/connection:

  • 2 replies
  • 5 have this problem
  • 140 views
  • Last reply by Ibai

sliksec
sliksec
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I started sync in ffv7. It lost all settings (ID, password, & key) in move to v8. But still loses without further upgrade after re-instating sync. How can I fix?

Also, if all sync account info is lost on main PC, what's the procedure to re-instate?

I started sync in ffv7. It lost all settings (ID, password, & key) in move to v8. But still loses without further upgrade after re-instating sync. How can I fix? Also, if all sync account info is lost on main PC, what's the procedure to re-instate?

All Replies (2)

rnewman@mozilla.com
rnewman@mozilla.com
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Do you have Firefox set to clear your saved passwords on quit?

Ibai
Ibai
  • Administrator
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Hi,

As Richard mentions, you may want to review your Privacy settings: Settings for privacy, browsing history and do-not-track

Almost every case similar to yours is because of a too aggressive Privacy setting where you reset your passwords at the end of each session. You can use Custom settings and make sure that your passwords are saved. After all, if you want to sync them, you want to store them.