Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does Firefox tell me a new version is available when there isn't?

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by ideato

otteydw
otteydw
more options

getfirefox.com tells me there is a new version available. But when I click the "About" Firefox option, it says it is up to date (7.0.1).

This same issue happens when I go to my Google Apps mail. It tells me I'm using an unsupported version of Firefox. But I'm using the latest version.

getfirefox.com tells me there is a new version available. But when I click the "About" Firefox option, it says it is up to date (7.0.1). This same issue happens when I go to my Google Apps mail. It tells me I'm using an unsupported version of Firefox. But I'm using the latest version.

All Replies (1)

ideato
ideato
more options

look here:

https://support.mozilla.com/en-US/questions/890244

thank you