Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No sound from onboard speakers when blutooth headset is disabled

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by randomdude

more options

There is a VERY annoying problem with firefox... I'm using the latest version, and whenever I'd had enough of listening to mu bluetooth headphones and want to go back to the onboard speakers on my laptop the sound stops..... and the only option is a restart to get the sound back, this isn't a problem with my laptop or bluetooth or the headset, since internet explorer resumes the audio fine.

There is a VERY annoying problem with firefox... I'm using the latest version, and whenever I'd had enough of listening to mu bluetooth headphones and want to go back to the onboard speakers on my laptop the sound stops..... and the only option is a restart to get the sound back, this isn't a problem with my laptop or bluetooth or the headset, since internet explorer resumes the audio fine.

All Replies (2)

more options

First see if the picture helps.

If not try WinKey then in search type "sound"

more options

You can work around this problem by either:

a) closing the largest (memory-wise) "plugin-container.exe" process in the Task Manager (CTRL+SHIFT+ESC) and then reload only the page in question.

...or:

b) starting and stopping private browsing mode (Tools->Start/Stop Private Browsing), which will reload all pages but with preserved session and form data (unlike ordinary program restart).


Either of the two above methods will force FF to update the audio device handle. This is, btw, an old FF-specific issue that occurs when switching between Bluetooth and non-Bluetooth audio devices. Don't know why it hasn't been addressed yet by any bug-fixes.

Modified by randomdude