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Uncheck Use hardware acceleration when available.

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by kenbee13

kenbee13
kenbee13
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Troubleshooting to fix problem of Firefox not allowing me to close individual tabs, or move from current one. It works OK in safe mode with add-ons disabled. Next step is to uncheck hardware acceleration. Your advice says OPTIONS then ADVANCED panel on GENERAL tab. I don't have an ADVANCED button in the general tab.

http://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes#w_the-problem-does-not-occur-in-safe-mode

Troubleshooting to fix problem of Firefox not allowing me to close individual tabs, or move from current one. It works OK in safe mode with add-ons disabled. Next step is to uncheck hardware acceleration. Your advice says OPTIONS then ADVANCED panel on GENERAL tab. I don't have an ADVANCED button in the general tab. http://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes#w_the-problem-does-not-occur-in-safe-mode

Chosen solution

-> Options window - Advanced panel - General tab - Browsing section

Your problem seems to be caused by an Add-on. So use the following link to find-out which add-on is causing the problem.

Check and tell if its working.

Read this answer in context 👍 0

All Replies (2)

Hasan
Hasan
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Chosen Solution

-> Options window - Advanced panel - General tab - Browsing section

Your problem seems to be caused by an Add-on. So use the following link to find-out which add-on is causing the problem.

Check and tell if its working.

Modified by Hasan

kenbee13
kenbee13 Question owner
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Grea thanks. That's fixed the problem.