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The sync fucntion resets every time I restart firefox. Why is this happening?

  • 3 replies
  • 3 have this problem
  • 1 view
  • Last reply by dcpaschal

dcpaschal
dcpaschal
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I open Firefox and set up sync. I have an existing account. When I close Firefox and then open again, the sync function is reset and I have to set it up all over again.

I open Firefox and set up sync. I have an existing account. When I close Firefox and then open again, the sync function is reset and I have to set it up all over again.

Chosen solution

Looks like you're clearing your passwords when Firefox closes.
privacy.clearOnShutdown.passwords
true

Your username, password, and sync key are saved in the Password Manager, so that's why you need to setup Sync every time you use Firefox.

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All Replies (3)

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

Looks like you're clearing your passwords when Firefox closes.
privacy.clearOnShutdown.passwords
true

Your username, password, and sync key are saved in the Password Manager, so that's why you need to setup Sync every time you use Firefox.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Are you using a Master Password?

Sync may not store that data if you do not use a MP.

dcpaschal
dcpaschal Question owner
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Changing the settings so that saved passwords are not deleted when Firefox closes solve the problem. I'm not using a master password so I don't think that is an issue.