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Why can I no longer read my hotmail normally using Firefox, when it worked last week and it works with Explorer?

  • 1 reply
  • 2 have this problem
  • 8 views
  • Last reply by cor-el

emli00
emli00
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Suddenly this week, my hotmail page looks weird, not displaying the emails like I'm used to. The list of emails is the only thing I see (appart from the normal right side menu) and I can't access the actual content of the individual emails. This has never been a problem before and I don't have any difficulties with other websites. Thankfully my hotmail works normally with Explorer but I would like to be able to continue using Firefox.

Suddenly this week, my hotmail page looks weird, not displaying the emails like I'm used to. The list of emails is the only thing I see (appart from the normal right side menu) and I can't access the actual content of the individual emails. This has never been a problem before and I don't have any difficulties with other websites. Thankfully my hotmail works normally with Explorer but I would like to be able to continue using Firefox.

Chosen solution

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).