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When I try to move my downloaded Firefox icon into my Applications folder I end up with its alias. Why?

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  • Last reply by cor-el

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I followed directions for getting Firefox free on my MacBook Pro (OS X.5.8). A downloaded Firefox icon appeared on my desktop. But when I try to move it into my Applications folder I get an alias there not the original downloaded icon. What should I do?

I followed directions for getting Firefox free on my MacBook Pro (OS X.5.8). A downloaded Firefox icon appeared on my desktop. But when I try to move it into my Applications folder I get an alias there not the original downloaded icon. What should I do?

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If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.