Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I don't get the bar to insert urls or with a "back" button on my win 7 desktop with version 5.0.1.

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Hasan

more options

I have used firefox for many years as my default browser. Last week I upgraded both lap top and desktop to version 5.0.1. both machines run win7 with SP1.The laptop 64bit still gives me a browser with a line for entering http addresses and with a "back button" on it to use when on line. The desktop which is quad core usesI think) 32bit version and both have 4GB memory . This comes up on screen with nowhere to enter a url not, when a website or other programme is open a "back" button to return to the previous page. Entrering a url (such as my own website <flora.org.gg>) in either AVG or yahoo search boxes give a list of options one of which is a link direct to the the url and opens it, but with no way of going back except the buttons I built into my own website and none at all for other sites. I have searched your help data and found exactly this problem with a link, but as soon as I got the link open it vanished from screen. how can I get the main bar back ? I tried dragging on the | bar on the yahoo search box button as suggested in one of the hints, but got no response. Brian

I have used firefox for many years as my default browser. Last week I upgraded both lap top and desktop to version 5.0.1. both machines run win7 with SP1.The laptop 64bit still gives me a browser with a line for entering http addresses and with a "back button" on it to use when on line. The desktop which is quad core usesI think) 32bit version and both have 4GB memory . This comes up on screen with nowhere to enter a url not, when a website or other programme is open a "back" button to return to the previous page. Entrering a url (such as my own website <flora.org.gg>) in either AVG or yahoo search boxes give a list of options one of which is a link direct to the the url and opens it, but with no way of going back except the buttons I built into my own website and none at all for other sites. I have searched your help data and found exactly this problem with a link, but as soon as I got the link open it vanished from screen. how can I get the main bar back ? I tried dragging on the | bar on the yahoo search box button as suggested in one of the hints, but got no response. Brian

All Replies (3)

more options

-> Tap ALT key or press F10 to show the Menu Bar

-> go to Help Menu -> select Restart with Add-ons Disabled

Firefox will close then it will open up with just basic Firefox. Now do this:

-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/

-> go to View Menu -> Toolbars -> select Menu Bar and Navigation ToolBar -> unselect All Unwanted/Incompatible Toolbars -> click Customize... -> Customize Toolbar window will open -> drag back<- ->forward button and drop it on the left-side of Location Bar

-> go to Tools Menu -> Clear Recent History -> Time range to clear: select "EVERYTHING" -> click Details (small arrow) button -> place Checkmarks on Cookies, Cache -> click Clear Now

-> go to Tools Menu -> Options -> General -> in Startup section click Reset to Default button -> place Checkmark on Show the Downloads window when downloading a file -> select Radio Button option2 Always ask me where to save files

-> go to Tools Menu -> Options -> Content -> place Checkmarks on:

1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript

-> go to Tools Menu -> Options -> Privacy -> History section -> Firefox will: select "Remember History"

-> go to Tools Menu -> Options -> Security -> place Checkmarks on:

1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites

-> go to Tools Menu -> Options -> Advanced -> Network -> Offline Storage (Cache): click Clear Now button

-> Click OK on Options window

-> click the Favicon on SearchBar -> click Manage Search Engines -> select all Unwanted Search Engines and click Remove -> click OK

-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious/Incompatible Extensions (Add-ons)

-> go to Tools Menu -> Add-ons -> Appearance section -> REMOVE All Unwanted/Suspicious/Incompatible Themes (Persona)

-> Restart Firefox

You can enable your Known & Trustworthy Add-ons and Themes later. Check and tell if its working.

Modified by Hasan

more options

That worked fine thank you Brian

more options

To help other users find solutions, please return to this Thread and Sign-in to the forum with your Username and Password:

click on "Solved It" next to the reply ABOVE that BEST solved your question

DO NOT click "Solved It" next to this reply