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Everytime I update Firefox, all my bookmarks are erased. How do I prevent this from happening?

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  • Last reply by cor-el

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Every time that I am prompted to update to the newest version of Firefox and then follow the procedure, all of my bookmarks and personal settings are erased. This has happened the past two times that I have updated to the newest version of Firefox. Is there any way to prevent all my information from being erased? Also, in an unrelated matter...I am wondering if there is any way to set Google as my preferred search engine. Do you know how I might do this?

Every time that I am prompted to update to the newest version of Firefox and then follow the procedure, all of my bookmarks and personal settings are erased. This has happened the past two times that I have updated to the newest version of Firefox. Is there any way to prevent all my information from being erased? Also, in an unrelated matter...I am wondering if there is any way to set Google as my preferred search engine. Do you know how I might do this?

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A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.