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I chose "Never for this site" in response to remember password question. Now I want Firefox to remember it, but the "Saved Passwords" Exceptions list is empty. I deleted the cookies for the website, too.

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  • Last reply by cor-el

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When I went to a website and entered a password, Firefox asked if I wanted to save the password. I clicked "Never for this site".

Now I want to have it remember the password. However, when I open the "Saved Passwords Exceptions" dialog, that box is empty.

I also deleted all cookies related to the website.

When I went to a website and entered a password, Firefox asked if I wanted to save the password. I clicked "Never for this site". Now I want to have it remember the password. However, when I open the "Saved Passwords Exceptions" dialog, that box is empty. I also deleted all cookies related to the website.

All Replies (3)

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You can try to use "Forget About This Site" in the History (right-click context menu in Library or sidebar) to remove all data from a website including possible exceptions.

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That didn't work. The "Exceptions - Saved Passwords" is still empty.

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The website may be using autocomplete=off to prevent Firefox from saving the name and password.

See: