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JSON backup file will not reload (manually) to Firefox

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  • 4 have this problem
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  • Last reply by cor-el

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I am loading a newly formatted drive with Firefox 4. I saved my old bookmarks, using my previous Firefox browser, in a JSON file on a separate drive, but when I attempt to restore them under Import and Backup/Restore/Choose File, nothing happens after I get the message that "this will replace all existing bookmarks."

I am loading a newly formatted drive with Firefox 4. I saved my old bookmarks, using my previous Firefox browser, in a JSON file on a separate drive, but when I attempt to restore them under Import and Backup/Restore/Choose File, nothing happens after I get the message that "this will replace all existing bookmarks."

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Make sure that the JSON backup has a .json file extension. You can verify that via the right-click context menu > Properties.

If that is the case or you still have problems then try to delete places.sqlite in the Firefox Profile Folder