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I can't get rid of an obsolete update

  • 1 reply
  • 7 have this problem
  • 7 views
  • Last reply by cor-el

JBL in SE AZ
JBL in SE AZ
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Running 3.6.16, my help menu shows "Apply Downloaded Update Now". If I select this, nothing much happens and FF asks to restart, upon which the Help menu still has the same item. I had to upgrade to 3.1.17 by hand. I want to know: what files (and where are they) do I delete to make "Check for Updates" work normally?

Running 3.6.16, my help menu shows "Apply Downloaded Update Now". If I select this, nothing much happens and FF asks to restart, upon which the Help menu still has the same item. I had to upgrade to 3.1.17 by hand. I want to know: what files (and where are they) do I delete to make "Check for Updates" work normally?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See:

Remove the files in the updates and updates\0 folder.
You may need to delete active-update.xml and updates.xml as well if present. 

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)