firefox won't close
Firefox thinks it is open. I have rebooted the computer 2x. I have gone to cntrl+alt+delete, the dialogue box does not show firefox as open. I tried to uninstall and reinstall, but it still thinks it is open. help. i don't want to use IE.
Firefox thinks it is open. I have rebooted the computer 2x. I have gone to cntrl+alt+delete, the dialogue box does not show firefox as open. I tried to uninstall and reinstall, but it still thinks it is open. help. i don't want to use IE.
All Replies (3)
Sounds like it is hanging when you exit and later try to restart Firefox.
- How to stop the running Firefox process
- In Task Manager, does firefox.exe show in the Processes tab?
- See: http://kb.mozillazine.org/Kill_application
- Windows 7 users: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
- What may cause Firefox to hang at exit
- Windows 7 Task Manager: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
- http://support.mozilla.com/en-US/kb/Firefox+hangs
- http://kb.mozillazine.org/Firefox_hangs
- https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding
- You may need to try Firefox Safe Mode
- You may need to use Safe Mode to locate the problem: ***See: http://kb.mozillazine.org/Safe_Mode
- Firefox 4 users, hold the Shift key while clicking the Firefox 4 desktop icon to enter Safe Mode.
- Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox.
- In Firefox 4, Safe Mode also disables Plugins and Hardware Acceleration.
- If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes before starting Safe Mode (In Firefox 4, Tools > Add-ons > Appearance). See: http://support.mozilla.com/en-US/kb/Using%20themes%20with%20Firefox#w_managing-themes-and-personas
- When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode".
- Test to see if the problem you are experiencing is corrected.
- If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it
- by enabling one at a time until the problem reappears.
- You can also enable a few at a time (3-5), keeping track of what you just re-enabled to see if the problem re-occurs; this will help narrow down the possibilities if you have a large number of add-ons.
- You MUST close and restart Firefox after EACH change via File > Restart Firefox (on Mac: Firefox > Quit).
- You can use "Disable all add-ons" on the Safe Mode start window.
- See the following for more information
- You may need to use Safe Mode to locate the problem: ***See: http://kb.mozillazine.org/Safe_Mode
I find that clicking file then exit rather than closing with the red x in the upper right corner usually closes it entirely.
I removed Skype Click to Call and everything worked fine. Didn't have to remove the entire Skype program though. Hope this helps some one along the way.