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I used system restore to get rid of firefox 4 and now my old version won't even open. How can I get it to work again?

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  • Last reply by TonyE

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I used system restore to get rid of firefox 4 and now my older version won't even open. What can I do?

I used system restore to get rid of firefox 4 and now my older version won't even open. What can I do?

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System restore can do that, I recommend to avoid using system restore, it can create problems as well as solve them.

Try deleting the Firefox installation directory and then re-installing Firefox 3.6

For 32 bit Windows the default location of the installation directory is C:\Program Files\Mozilla Firefox\

You can get Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

Modified by TonyE