Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Session Restore does not work. At all.

  • 2 replies
  • 17 have this problem
  • 7 views
  • Last reply by TobyMobias

TobyMobias
TobyMobias
more options

Whether intentionally leaving the program (exiting and choosing the option to save tabs), or if it crashes/the power goes out, Session Restore will not give my back any of my tabs. In the few times that I do see my tabs in the Session Restore page, the "restore" button is unclickable. Otherwise, I get a Session Restore page with absolutely nothing in it.

Is anyone else having this problem? From what I've gathered, I seem to be the only one.

Whether intentionally leaving the program (exiting and choosing the option to save tabs), or if it crashes/the power goes out, Session Restore will not give my back any of my tabs. In the few times that I do see my tabs in the Session Restore page, the "restore" button is unclickable. Otherwise, I get a Session Restore page with absolutely nothing in it. Is anyone else having this problem? From what I've gathered, I seem to be the only one.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be a problem with the files sessionstore.js and sessionstore.bak in the Profile Folder

Delete sessionstore.js and sessionstore.bak in the Profile Folder

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder

If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well. You will have to redo App Tabs and Tab Groups after deleting sessionstore.js.

See:

TobyMobias
TobyMobias Question owner
more options

That really fixed the problem; shortly afterwards, my laptop's power cord fell out and, sure enough, Session Restore greeted me upon reopening, and worked this time.

Thanks very much!