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I have trouble opening PDF documents with Firefox. They will open using IE8 and with the older version of Firefox but not with the new version of Firefox.

JCS319
JCS319
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Specifically, I am trying to open brokerage statements with Charles Schwab. I go to the link using Firefox and click and all I get is a blank box with ABOUT: BLANK in the header at the top. Yet, I had no trouble viewing the statements with the older version of Firefox and I also have no problem viewing the document using Internet Explorer. Any help you can offer is appreciated. I would rather continue to use Firefox as my browser and not have to use IE.

Specifically, I am trying to open brokerage statements with Charles Schwab. I go to the link using Firefox and click and all I get is a blank box with ABOUT: BLANK in the header at the top. Yet, I had no trouble viewing the statements with the older version of Firefox and I also have no problem viewing the document using Internet Explorer. Any help you can offer is appreciated. I would rather continue to use Firefox as my browser and not have to use IE.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox

https://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox