Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Question I have updated to Firefox 4.0. when I try any personaisation I get message...."This Persona requires Firefox 3.6. You are currently using Firefox 2.0.0.9." The about Firefox tab confirms this. Any ideas how I can resolve. thank

  • 1 reply
  • 5 have this problem
  • 1 view
  • Last reply by cor-el

more options

Question I have updated to Firefox 4.0. when I try any personaisation I get message...."This Persona requires Firefox 3.6. You are currently using Firefox 2.0.0.9." The about Firefox tab confirms this. Any ideas how I can resolve. thanks

Question I have updated to Firefox 4.0. when I try any personaisation I get message...."This Persona requires Firefox 3.6. You are currently using Firefox 2.0.0.9." The about Firefox tab confirms this. Any ideas how I can resolve. thanks

All Replies (1)

more options

Your More system details list shows that your user agent is corrupted and identifies you as using Firefox/2.0.0.9

  • Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.1.9) Gecko/20071025 Firefox/2.0.0.9 Swapper 1.0.4

See: