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How to get rid of an error message?

  • 2 replies
  • 20 have this problem
  • 7 views
  • Last reply by lawandra

lawandra
lawandra
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I downloaded the new Firefoxy4, and each time I open it I get a message window that says: Type Error:Components.classes[@mozilla.org/extension/manager:1] is undefined. and asks to press the OK button. When pressed Firefox 4 opens. How do I get rid of the error message?

I downloaded the new Firefoxy4, and each time I open it I get a message window that says: Type Error:Components.classes[@mozilla.org/extension/manager:1] is undefined. and asks to press the OK button. When pressed Firefox 4 opens. How do I get rid of the error message?

Chosen solution

This is probably due to an add-on that is not compatible with Firefox 4. For details of how to troubleshoot that see https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

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All Replies (2)

TonyE
TonyE
  • Moderator
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Chosen Solution

This is probably due to an add-on that is not compatible with Firefox 4. For details of how to troubleshoot that see https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

lawandra
lawandra Question owner
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Thanks TonyE That worked a treat. Cheers Lawandra