Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox stuck in endless loop asking to restart to finish previous update but does nothing. Can uninstall or install newer version over it. I believe the setup files were erased before reboot by another installer. How do i fix this?

  • 4 replies
  • 108 have this problem
  • 198 views
  • Last reply by developerNC

Timdig
Timdig
more options

Anything i try related to firefix gets "Your computer must be restarted to complete a previous upgrade of Firefox" I have tried rebooting no luck, i have tired uninstalling from add remove programs or installing 4.0 over it. At the time I was try to upgrade from 3.0 to 3.6.15. I tried searching for the xpicleanup.dat file but no luck there.

Any suggestions to get firefox back up and running

Anything i try related to firefix gets "Your computer must be restarted to complete a previous upgrade of Firefox" I have tried rebooting no luck, i have tired uninstalling from add remove programs or installing 4.0 over it. At the time I was try to upgrade from 3.0 to 3.6.15. I tried searching for the xpicleanup.dat file but no luck there. Any suggestions to get firefox back up and running

Chosen solution

I had the same problem. I deleted a file 'firefox.exe.moz-upgrade' from 'C:\Program Files\Mozilla Firefox' directory and the installation / upgrade of Firefox went on fine

Read this answer in context 👍 13

All Replies (4)

kondetibharat
kondetibharat
more options

Chosen Solution

I had the same problem. I deleted a file 'firefox.exe.moz-upgrade' from 'C:\Program Files\Mozilla Firefox' directory and the installation / upgrade of Firefox went on fine

Timdig
Timdig Question owner
more options

Thank you. That worked.

bthom52
bthom52
more options

I was having the same problem, so I deleted 'firefox.exe.moz-upgrade' from 'C:\Program Files\Mozilla Firefox' directory, as recommended. Now it no longer says it needs a restart to complete a previous installation. It says it needs a restart to complete a previous uninstall. What do I do now? Help!

developerNC
developerNC
more options

Delete the entire 'Mozilla Firefox' directory then proceed to download the newest version of FireFox from http://www.mozilla.org/

Re-install FireFox.