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I can no longer open a new tab either by clicking on it or using the File/New tab command.

  • 2 replies
  • 7 have this problem
  • 11 views
  • Last reply by Reg Gupton

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I used to be able to open a new tab by clicking on the plus sign to the right of already open tabs. For some reason this function has stopped working. I have also tried "File/New tab" with equal lack of success.

I used to be able to open a new tab by clicking on the plus sign to the right of already open tabs. For some reason this function has stopped working. I have also tried "File/New tab" with equal lack of success.

All Replies (2)

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Try uninstalling the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

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I checked control panel/add remove programs. Could not locate the ask toolbar.

Help, please

Reg Gupton