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Can't print when using firefox

EJquestions
EJquestions
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I can't print from the internet while using Firefox. I use a Brother printer as a default. I press print, the info is sent, the printer starts up, but then the printer stops and says I have no paper. (I have paper in it and can print fine using local programs). I have tried sending to another printer- an HP. The info will only print sometimes, and if it does, it might have a crazy layout. I am able to print from Internet Explorer with no problems.

I can't print from the internet while using Firefox. I use a Brother printer as a default. I press print, the info is sent, the printer starts up, but then the printer stops and says I have no paper. (I have paper in it and can print fine using local programs). I have tried sending to another printer- an HP. The info will only print sometimes, and if it does, it might have a crazy layout. I am able to print from Internet Explorer with no problems.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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Try the reset described here - for all the prefs for that printer:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer