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Missing icons on some screens, e.g., print/run buttons, Add to Shopping Cart, etc

  • 1 reply
  • 4 have this problem
  • 5 views
  • Last reply by cor-el

CuriousM
CuriousM
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1) When trying to print coupons on couponmom.com, there is no square to click on for item I want to print; there is an envelope icon but when I click on that, a "Tell a Friend" is superimposed over the items I am trying to click on. I was informed I needed to install Java Applet by clicking on the "Print" button, but there was no icon for "Print" 2) Also, when I wanted to place an order with Amazon.com, there was no "Add to Shopping Cart" icon. Had to call the company for help. I've had other issues along these same lines. Something is set up wrong with Firefox. Please help!!

1) When trying to print coupons on couponmom.com, there is no square to click on for item I want to print; there is an envelope icon but when I click on that, a "Tell a Friend" is superimposed over the items I am trying to click on. I was informed I needed to install Java Applet by clicking on the "Print" button, but there was no icon for "Print" 2) Also, when I wanted to place an order with Amazon.com, there was no "Add to Shopping Cart" icon. Had to call the company for help. I've had other issues along these same lines. Something is set up wrong with Firefox. Please help!!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See:

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: