Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can not set up a sync account because I get a reply that I have an invalid email address

  • 4 replies
  • 34 have this problem
  • 1 view
  • Last reply by _wjw

joanneke1
joanneke1
more options

I downloaded version 4 of firefox and then tried to set up a sync account. However, all I get is that my email account is invalid. Please advise.

I downloaded version 4 of firefox and then tried to set up a sync account. However, all I get is that my email account is invalid. Please advise.

All Replies (4)

the-edmeister
the-edmeister
  • Moderator
more options

Have you tired using a different email address for that regisstration?

_wjw
_wjw
more options

it's not a matter of an invalid e-mail address. Right after typing the first letter the "invalid e-mail address" message pops up!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Does that error message go away once you have finished typing a valid email address: xxxxx@server.com ?

_wjw
_wjw
more options

thank you, cor-el!

after fiddeling around, it finally worked.