Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Forward, backword arrows do not function

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by TonyE

Walker
Walker
more options

The backward, forward buttons are not illuminated and do not function.

The backward, forward buttons are not illuminated and do not function.

All Replies (1)

TonyE
TonyE
  • Moderator
more options

First make sure that Firefox has been set to remember history, for details on the settings to check see the Settings for privacy, browsing history and do-not-track article.

If Firefox is set to remember history, there may be a problem with the file that stores history, for details on fixing that see http://kb.mozillazine.org/Locked_or_damaged_places.sqlite