Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot view my "Downloads" window, and when I download a file and hit save, it only downloads a .part file, and not the whole one. How do I fix this?

  • 2 replies
  • 10 have this problem
  • 11 views
  • Last reply by whatwho868

more options

Like I said, when I open up my downloads window through tools > downloads, it is always blank. When I download a file and hit save, it only downloads a .part file, not the whole thing. When I try to change the directory where files download to by default, a Finder window does not pop up. I've tried all of the basic help steps about downloading problems.

Like I said, when I open up my downloads window through tools > downloads, it is always blank. When I download a file and hit save, it only downloads a .part file, not the whole thing. When I try to change the directory where files download to by default, a Finder window does not pop up. I've tried all of the basic help steps about downloading problems.

Modified by whatwho868

All Replies (2)

more options

Oh also I forgot to mention: when I try to download a rar file and I tell it to open, it downloads it in full, and opens it perfectly. I cannot see the status of that download though, as my downloads window is always blank