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i keep getting a message that I need to enable cookies. I have done that w ith firefox and IE8 and yet when I try to login to the webiste I gt the same error message. it just started today.

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  • Last reply by cor-el

austin1993
austin1993
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For whatever reason I am getting a message that I need to enable cookies to get access to ancestry.com. I was in the site earlier in the week and had no problem. I have enabled the cookies but still can't get in.

For whatever reason I am getting a message that I need to enable cookies to get access to ancestry.com. I was in the site earlier in the week and had no problem. I have enabled the cookies but still can't get in.

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cor-el
cor-el
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  • Top 10 Contributor
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"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

See also:

Your above posted system details show outdated plugin(s) with known security and stability risks.

  • Shockwave Flash 10.0 r45

Update the Flash plugin to the latest version.