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Print jobs are placed on hold in the queue. And disappear when told to resume without printing

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  • 23 have this problem
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  • Last reply by sssghamp

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When I try to print the job goes into my print queue on hold. When I click resume job it disappears from the queue, but does not print. I am using an HP Officejet 6400. I have no problem printing items from any other browser.

When I try to print the job goes into my print queue on hold. When I click resume job it disappears from the queue, but does not print. I am using an HP Officejet 6400. I have no problem printing items from any other browser.

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followed info given on solutions to print jobs. Can't remember who it was but this is what I did. Type about:config in address area like you would any web address. You will get a warning message, click on I'll be careful. Another window will open type print where it says filter. right click on the remaining items and click reset for each one where you are given the option. That solved my problems.