Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The roll over to try feature of personas does not work

  • 3 replies
  • 76 have this problem
  • 205 views
  • Last reply by thuehl04

more options

Whenever I roll over a persona to try to preview it, nothing happens.

Whenever I roll over a persona to try to preview it, nothing happens.

All Replies (3)

more options

Previewing a persona only works on sites that are whitelisted via an allow exception.

Tools > Options > Security : "Warn me when sites try to install add-ons": Exceptions

Make sure that you do not use Delete browsing, search and download history on Firefox to clear the 'Site Preferences'.

See http://kb.mozillazine.org/Themes#Lightweight_theme

more options

I tried adding the site to the exeptions list, but it did not work. I later found that Mozilla had actually flagged and blocked that add-on as a threat to my system. I unistalled the app and then re-installed it and it sort of works now. However, I can still only preview personas by clicking on the fox in the lower left corner. When I rollover personas on the webpage it does not work.

more options

OK so I added the WRONG website to the list. I added mozilla.com as an exception, but you need to add getpersonas.com to the list. Everything is working perfectly now! Thanks corel