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Why doesn't fafsa work with firefox 3.6?

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I am trying to fill out a fafsa form and it keeps saying that my version of firefox (3.6) is not a supported version. It says that 3.5 is acceptable. I hit next on the screen anyway and keep getting a page that says server not found.

URL of affected sites

http://fafsa.ed.gov

I am trying to fill out a fafsa form and it keeps saying that my version of firefox (3.6) is not a supported version. It says that 3.5 is acceptable. I hit next on the screen anyway and keep getting a page that says server not found. == URL of affected sites == http://fafsa.ed.gov

All Replies (3)

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This is a shot of the error screen.

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This is a copy of the system requirement screen

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I've been having the same issue since yesterday (Sunday). I'm on Windows 7 & I'm having the same issue with both IE8 & Chrome. I have previously been able to visit the site (my application is already half-done) despite the site's warning on my OS/Browser.

I tried the site on a compatible Windows XP/IE8 machine & had the same issue.

I think it's the FAFSA site.