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my firefox crashes everytime i try to play a video at youtube.com. we need a fix, pls.

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  • Last reply by user66338

AnonymousUser
AnonymousUser
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my firefox crashes everytime i try to play a video at youtube.com, a text says the shockwave flash player crash and so the firefox. its so annoying, i tried uninstalling the plug-in still it crashes.

my firefox crashes everytime i try to play a video at youtube.com, a text says the shockwave flash player crash and so the firefox. its so annoying, i tried uninstalling the plug-in still it crashes.

All Replies (1)

user66338
user66338
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Hello Paulo,

please get me a Firefox crash report ID (a report ID normally starts with bp-) by following the instructions mentioned in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Thanks in advance!

Kind regards, Tobbi Firefox Support Volunteer