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trying to install - can't get past run page on which I must enter my user name & password - helP!!!

AnonymousUser
AnonymousUser
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I am trying to initially install firefox - when I get to page where I must enter "user name" and "password," I follow prompt and enter Michele-PC\Michele but nothing happens and I can't complete installation by getting to Firefox wizard set up


This happened

Every time Firefox opened

trying to initially install firefox

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.04506; .NET CLR 1.1.4322)

I am trying to initially install firefox - when I get to page where I must enter "user name" and "password," I follow prompt and enter Michele-PC\Michele but nothing happens and I can't complete installation by getting to Firefox wizard set up == This happened == Every time Firefox opened == trying to initially install firefox == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.04506; .NET CLR 1.1.4322)

All Replies (1)

Chris Ilias
Chris Ilias
  • Moderator
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Is you Windows user account an administrator account? If you don't have proper permission to install software on the system, you need an administrator to enter their username/password