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Slow browser

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  • Last reply by cor-el

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Hello.

Can someone please help me to fix Firefox. It's terribly slow and sometimes gets stuck. I've opened the task manager and see multiple processes that don't look right - please see the attached screenshot. How can I fix this? I'm using version 124.0.1 on Windows 10.

Thank you. Johan.

Hello. Can someone please help me to fix Firefox. It's terribly slow and sometimes gets stuck. I've opened the task manager and see multiple processes that don't look right - please see the attached screenshot. How can I fix this? I'm using version 124.0.1 on Windows 10. Thank you. Johan.
Attached screenshots

All Replies (2)

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You can visit about:processes in the address bar (Shift+Esc) to get more details.

Does it still happen in Troubleshoot Mode?

Helpful?

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It is quite normal to see more Firefox processes running.

  • process for the main Firefox thread (user interface)
  • one or more content processes
    you see more content processes when Fission is enabled
  • process for the compositor thread
  • process for extensions
  • process for WebRender when this feature is enabled

You can find the current multi-process state on the Troubleshooting Information page (about:support).

  • "Help -> Troubleshooting Information"
    "Application Basics":
    Multiprocess Windows and Fission Windows
    "Remote Processes" (Web Content)

You can check the about:memory and about:processes pages for info about all processes. There are several toolkit.aboutProcesses prefs in about:config to show more info. See also the about:unloads page for info about the tabs.

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