Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox for mac upgrade 124 (64 bit) not working

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by cor-el

don.ellithorpe
don.ellithorpe
more options

Hello -

I just upgraded Firefox on my Mac Mini M2 (2023) to version 124 (64 bit). When I start up Firefox it starts (I see Firefox in the top menu bar) but it will not open a session window. In addition, the top menu bar is in an inactive state (i.e. the words are in grey instead of black). It seems to be in a partially open state.

I have tried (1) waiting to see if that fixes things and (2) a cold boot of the computer. Both things did not work.

Thank you very much for your help.

Don

Hello - I just upgraded Firefox on my Mac Mini M2 (2023) to version 124 (64 bit). When I start up Firefox it starts (I see Firefox in the top menu bar) but it will not open a session window. In addition, the top menu bar is in an inactive state (i.e. the words are in grey instead of black). It seems to be in a partially open state. I have tried (1) waiting to see if that fixes things and (2) a cold boot of the computer. Both things did not work. Thank you very much for your help. Don

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Does it work if you open a new window?

Try to start Firefox in Troubleshoot Mode to see if that works.

  • Mac: hold down the Options key while starting Firefox

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.