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picture-in-picture issue

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  • Last reply by cor-el

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After a recent Microsoft update, FF Picture-in-picture now broken. Will not detach from viewer, instead expands much larger beyond screen. Attempts to restore pauses video. Problem not just in YouTube. FF; 122.0.1, W11; OS build 22621.3155

After a recent Microsoft update, FF Picture-in-picture now broken. Will not detach from viewer, instead expands much larger beyond screen. Attempts to restore pauses video. Problem not just in YouTube. FF; 122.0.1, W11; OS build 22621.3155

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Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

Try to rename/remove xulstore.json in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

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