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Lost all my information.

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  • 0 have this problem
  • 13 views
  • Last reply by Dropa

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Hi, My computer was having some issues and I thought that I transfer everything to a flash drive to transfer my information to a new computer. Come to find out it didn't transfer over to the flash drive. So everything is lost. My book marks and my saved web sites and passwords to them. I was wondering is there any way that you can help to retrieve them?

Hi, My computer was having some issues and I thought that I transfer everything to a flash drive to transfer my information to a new computer. Come to find out it didn't transfer over to the flash drive. So everything is lost. My book marks and my saved web sites and passwords to them. I was wondering is there any way that you can help to retrieve them?

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And what happened to the original computer with the data? If you wiped and reinstalled the O/S then everything is gone on the old computer and there's nothing anyone here can do about that.