Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost all data from Pocket

  • 2 replies
  • 0 have this problem
  • 3 views
  • Last reply by houlihanp

more options

I followed Mozilla's instructions for logging into Pocket. I logged in, Pocket was displayed, and NONE of my data was there. I have used Pocket for many years and I have (had???) a lot of data in it.

What do I do to recover the data?

I followed Mozilla's instructions for logging into Pocket. I logged in, Pocket was displayed, and NONE of my data was there. I have used Pocket for many years and I have (had???) a lot of data in it. What do I do to recover the data?

All Replies (2)

more options

Does the article linked below help? If you have no luck here, you might want to ask Pocket help (also linked below).

https://support.mozilla.org/en-US/kb/pocket-firefox-account-migration https://help.getpocket.com/contact

more options

Thanks, Terry. I saw the Mozilla page before I posted and it doesn't provide any answers. I'll try to contact Pocket -- thanks for that URL.