Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Upgrade caused error

  • 1 reply
  • 0 have this problem
  • 22 views
  • Last reply by TyDraniu

more options

Since I agreed to a Foxfire upgrade ~5-11-23, I can't open Foxfire. I get this message "Error: Platform Version 113.0 is not compatible with minVersion >= 113.0.1 or maxVersion <=113.0.1".

Please help, I have a lot stored on Foxfire.

Jean

Since I agreed to a Foxfire upgrade ~5-11-23, I can't open Foxfire. I get this message "Error: Platform Version 113.0 is not compatible with minVersion >= 113.0.1 or maxVersion <=113.0.1". Please help, I have a lot stored on Foxfire. Jean

All Replies (1)

more options

Try to download a full installer from https://www.mozilla.org/firefox/all and install it.