Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Touchpad scrolling stopped working

more options

I have working touchpad scrolling in all windows apps except for firefox.

I tried all 3 states of `ui.trackpoint_hack.enabled` and it still doesn't work. Scrolling is working running in troubleshooting mode. I ran "refresh firefox" but it still doesn't work. I made sure all synced plugins were disabled and still doesn't work.

How can I fix it?

Windows 10.

I have working touchpad scrolling in all windows apps except for firefox. I tried all 3 states of `ui.trackpoint_hack.enabled` and it still doesn't work. Scrolling '''''is''''' working running in troubleshooting mode. I ran "refresh firefox" but it still doesn't work. I made sure all synced plugins were disabled and still doesn't work. How can I fix it? Windows 10.

Chosen solution

I had an old version of the program "X-Mouse Button Control" installed. Closing it fixed my issue. Updating it also fixed my issue.

[I find my answer right after asking, after days of things not working]

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

I had an old version of the program "X-Mouse Button Control" installed. Closing it fixed my issue. Updating it also fixed my issue.

[I find my answer right after asking, after days of things not working]